Vision Global Wifi Reviews

Vision Global Wifi has an overall rating of 4.2 based on 103 reviews. Customer feedback on Vision Global Wifi is mixed: Vision Global Wifi reviewers highlight positive aspects like reliable internet connection, excellent customer service, easy setup and use, which strongly appeal to frequent travelers, business professionals, digital nomads. However, Vision Global Wifi is often criticized for its higher pricing compared to competitors, limited data plans, occasional connectivity issues.

4.2/5.0

103 reviews

5 Stars

58

4 Stars

21

3 Stars

7

2 Stars

6

1 Star

8

All Vision Global Wifi Reviews (103)
Frederick
May 20, 2020
"Simple and Convenient"
It's straightforward, super handy, and you get your own wifi.
Vivan.Lynch
April 08, 2020
"The charger had issues and..."
The charger had issues and I had to check constantly if it was actually charging. I ended up extending my rental and stay. When I reached out, the person I spoke with was super friendly and made everything a breeze.
KayleeCastillo
March 31, 2020
"Trip to Japan in March 2020"
I headed to southern Kyushu for three weeks and needed a wifi connection. I ordered a pocket wifi through the JTB website and had it sent to my home before I left for my adventure. The whole ordering and delivery experience was smooth as butter. Once I arrived in Japan, I turned on the device and kept it running throughout my journey...even all the way to the southern tip of Kyushu. No dropouts at all! The only hiccup I faced was when I tried to send pictures...it was super slow or sometimes didn’t work at all. But for texting and browsing the web, it was fantastic. I even used it with Google Maps while driving to Cape Sata. Absolutely perfect! Thanks a bunch.
brownsnake517
March 20, 2020
"Performed well in Singapore and Vietnam"
It worked well in Singapore and Vietnam. Just a shame that the router got taken in Ho Chi Minh City a couple of days before we left that place.
MelindaNelson
March 19, 2020
"VisionGlobal Wifi is our go-to for Japan trips"
Whenever someone in the family heads to Japan, we always rely on VisionGlobal Wifi. It performs excellently from Tokyo to Osaka and even Hokkaido. The customer support is solid, the pricing is fair, and the pickup and drop-off process is super convenient.
Kenzi
March 19, 2020
"Outstanding Support from the Team"
Getting picked up at the airport was a breeze and super fast. I needed to prolong my rental, and they sorted it out through email in no time. Vision Global really knows how to treat their customers right!
JoshuaGordon
March 19, 2020
"Awesome experience"
Using a mobile WiFi hotspot made my travels in Japan super convenient. You can choose from several ways to receive your hotspot after making an online payment—either pick it up in person or have it sent to you. The prices were all quite fair. I’ll definitely rely on this service for my future trips.
Cathy.Lee
March 18, 2020
"Overall, it was fine"
Overall, it was fine, except for the return process. I had to send it back right away when I returned home and didn’t have a few days to handle the return.
ticklishostrich760
March 18, 2020
"fantastic battery life"
When my husband and I rented the router for our week-long trip to Taiwan, we were really impressed. The battery lasted ages, allowing us to use our phones all day long. That's the key factor when you're in a foreign country.
Joseph_M
March 18, 2020
"Loved the speedy WiFi for 24 hours..."
I really appreciated the fast WiFi for a full day while I was traveling in Japan for two weeks. Had no problems getting the router delivered to my place and sending it back to them in the States.
heavyfish628
March 18, 2020
"Great Experience"
Had a fantastic time in California, Nevada, and Arizona. No issues with picking up and dropping off at LAX.
abvodka69
March 18, 2020
"Terrible customer support"
Due to some tough situations, I couldn't get the WiFi. It's pretty absurd that they're closed on weekends, especially since a lot of folks travel during that time. I wasn't able to reach out to anyone. While I was overseas, I asked for some understanding regarding my issue, and I was promised that a manager would get in touch. That never occurred. Meanwhile, they were quick to take my money. Sadly, this has turned into a bad experience and a negative review.
Marinepressure
March 18, 2020
"A Real Game Changer!"
The gadget showed up in my mailbox way ahead of the trip. It came fully charged, making it a breeze to power it on right when I got there. I didn’t face any connection problems during my 10-day adventure in Japan. The battery holds up pretty well, but to keep things running smoothly, I’d suggest packing a portable charger. When I got back home, returning it was a cinch with the provided box. Totally hassle-free and convenient!
greengorilla459
March 18, 2020
"Overall, the service was decent"
Overall, the service was decent. Getting the router was a breeze. I did run into some problems with the quality of the service overall. It was often slow and not very reliable. The bandwidth was sufficient for checking Google maps and sending texts, but that’s about it. I've had services from other providers that could handle streaming music while we cruised around the country, and honestly, if you wanna stay competitive, you oughta provide something similar.
smalllion678
March 17, 2020
"Awesome support from the team"
We found ourselves stranded in Japan for an additional couple of days because of a typhoon, and Vision global wifi allowed us to hold onto the hotspot for those days without any fees. The pickup and drop-off process at Haneda was super smooth and fast.

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